Last week, Gartner analyst Andrea DiMaio rendered his opinion of what Gov 2.0 has to do with cloud computing. In his post, he writes that “ironically, the terms “cloud” and “open” do not even fit very well with each other,” with respect to auditability and compliance issues.
I’m not convinced. Specifically, consider open source cloud computing at NASA Nebula and the OpenStack collaboration with Rackspace and other industry players, or Eucalyptus.For more, read my former colleague Carl Brooks at SearchCloudComputing for extensive reporting in those areas. Or watch NASA CTO for IT Chris Kemp below:
Aside from the work that CloudAudit.org is doing to address cloud computing, after reading DiMaio’s post, I was a bit curious about how familiar he is with certain aspects of what the U.S. federal government is doing in this area. After all, Nebula is one of the pillars of NASA’s open government plan.
Beyond that relationship, the assertion that responsibility for cloud computing deployment investment resides in the Office for Citizen Engagement might come as a surprise to the CIO of GSA. McClure certainly is more than conversant with the technology and its implications — but I have a feeling Casey Coleman holds the purse strings and accountability for implementation. Watch the GSA’s RFP for email in the cloud for the outcome there.
To Adriel Hampton’s point on DiMaio’s post about cloud and Gov 2.0 having “nothing to do with one another,” I’d posit that that’s overly reductive. He’s right that cloud in of itself doesn’t equal Gov 2.0. It’s a tool that enables it.
Moving Recovery.gov to Amazon’s cloud, for instance, is estimated to save the federal government some $750,000 over time and gives people the means to be “citizen inspector generals.” (Whether they use them is another matter.) Like other tools borne of the Web 2.0 revolution, cloud has the potential enable more agile, lean government that enables better outcomes for citizens, particularly with respect to cost savings, assuming those compliance concerns can be met.
The latter point is why Google Apps receiving FISMA certification was significant, and why Microsoft has been steadily working towards it for its Azure platform. As many observers know, Salesforce.com has long since signed many federal customers, including the U.S. Census.
DiMaio’s cynicism regarding last week’s Summit is interesting, although it’s not something I can spend a great deal of time in addressing. Would you tell the Gov 2.0 community to stop coming together at camps, forums, hearings, seminars, expos, summits, conferences or local government convocations because an analyst told you to? That’s not a position I’m coming around to any time soon, not least as I look forward to heading to Manor, Texas next week.
In the end, cloud computing will be one more tool that enables government to deliver e-services to citizens in a way that was simply not possible before. If you measure Gov 2.0 by how technology is used to arrive at better outcomes, the cloud is part of the conversation.
[*Note Gartner’s reply in the comments regarding the resolution of the magic quadrant suit. -Ed.]