There’s a lot to consider in Gartner analyst Andrea DiMaio’s newest post, toward a more “balanced view of government 2.0. Balanced views are good, as are research, evidence, case studies and solid reporting.
Unfortunately, I’m at the GOSCON Conference at the moment, so I can’t respond at length. I’m very glad he finds this blog informative. I’d also direct readers to the Gov 2.0 section at O’Reilly Radar for more content and other perspectives.
One thing I’d pose as a cautionary note to his last post is that the state of government 2.0 or open government can’t be measured simply by the answers of government CIOs, particularly at the federal level. It’s in the hands of more people than that, with respect to the “we government” meme that the Personal Democracy Forum has articulated.
That’s why, while Gartner’s view is both influential and something that many executives will clearly still spend money to gain, watching what’s happening at the state and local level is critical – and perhaps not reflected in its data gathering. I could well be wrong, naturally.
Resource-starved government entities at the state level are more likely to adopt free and open tools that require investments in time, much like the campaigns that are bootstrapping using social media and YouTube this election season instead of expensive TV buys. Just look at the choices that California has made for a precedent, where open government is connecting citizens to e-services with social media.
I’ve been asking a lot more questions about private sector value created from open government data. There are definitely examples that weren’t in that blog post that DiMaio referenced. That post should not be taken as comprehensive or exhaustive, merely easily referenced initiatives that I could offer to an audience that came fresh to the topic. Those include BrightScope (whose government 2.0 story TechCrunch covered last weekend), Passur Aeropspace, transit apps, or numerous healthcare apps that fold in CHDI data.
That said, the CIO panel at GOSCON just dropped several data points you might consider:
The data.ca.gov California apps contest yielded several startups, said CarolynLawson, including:
NYSenate.gov uses Drupal and a host of other technology choices that apparently have affected their bottom line. “We spent one million less last year, relative to the historical timeline,” said NY Senate CIO Andrew Hoppin.
If that open source framework is adopted elsewhere, similar cost savings to open government might be be available for you to cite.