If you follow the story of Gov 2.0 in Australia, you’ll have come across Senator Kate Lundy. Today, she published a new post making the case that citizen-centric services are a necessary principle for achieving open government:
Australia is facing some big challenges. We have citizens here and around the world now more connected than ever. Using social networks and open govenment strategies to help government to access the ideas and inputs of citizens, the “wisdom of the crowd” will helo governments make better informed decisions and deliver better targetted programs.
We will only achieve true citizen-centric services if collaboration between agencies and departments is the reality. I am firmly of the view that open data strategies are a necessary pre-requisite to achieving a seamless and simple online interaction for citizens with government.
The post is rich with hyperlinks to examples of the points she’s making and is well worth reviewing. This isn’t the first time that Senator Lundy has described “citizen-centric services, democratising data and participatory government” as the three pillars of open government. She spoke about them at the Gov 2.0 Expo in Washington:
For more, below is an interview from last year on open government in Australia: