“…armed with low-cost phones and an Internet connection, people are using civic-minded apps like ForageCity to tackle everything from public safety to potholes. The question is whether the technology will have the long-term effect that some foresee, or whether the “commons 2.0” and “participatory urbanism” will become empty marketing slogans.”
Woodal asks good questions and, as it happens, posed them to me last week in a phone interview. (I’m quoted in the article.)
Here’s a couple of thoughts that didn’t make it in. Mobile applications that civic developers are creating around the world — like ForageCity — are making it increasingly possible for more people to interact more easily and for less cost where ever and whenever they wish. That does lead to giving more power to more people to connect to one another and solve problems, or at least discuss them.
The potential for such apps to connect and, crucially, scale is particularly significant when there is a shared standard for the open government data that fuels, as with the standard for transit data (GTFS) that now exists in 450 different cities. Around the U.S., cities are slowly working with one another to define more such standards — but it’s a complicated process that doesn’t happen overnight, or even years.
The question is whether the technology will have the long-term effect that Code for America founder Jen Pahlka described to Woodall. On that count, I tend to give Pahlka — and my publisher, Tim O’Reilly — the benefit of the doubt.
As I said to the reporter, the potential for civic apps is enormous — but these the tools are only as good as the people who use them and adapt them. The tools can be quite good on their own — full stop — but many network effects will only take place with broad, mainstream adoption.
Smartphones can now be used for finding shelter, improving medical care and documenting riots — but the same devices are also used for gaming, pornography, celebrity gossip and shopping. While the apps used to find city services are generally not the ones used to surveil citizens, in practice the mobile device itself may be an agent of both actions.
Working out how to both protect the rights of citizens and empower citizens using mobile devices will be a difficult and crucial need in the years ahead.
It’s not immediately clear, at least to this observer, that state governments, Congress, regulators and law enforcement are up to the challenge, but it’s hard not to hope that they rise to the challenge.